Frequently Asked Questions

Everything you need to know about GridShot. Can't find what you're looking for? Contact our support team.

What is GridShot?
GridShot is a fashion photography platform that creates professional lookbook images without traditional photoshoots. Upload your product images, customize your model selection, and generate studio-quality photos in minutes instead of weeks.
Can't I just generate product photos with ChatGPT or Gemini?
For a single experiment, yes. GridShot uses the same class of image models — but adds what a catalog needs: your products as reusable references, fit constraints that keep length and drape true to the garment, consistent models and scenes across every SKU, grids with AI scoring instead of one-by-one prompting, and full commercial rights with your EU AI Act labelling duty spelled out rather than left for you to discover. The image model is the engine; GridShot is the studio around it.
How do I get started with GridShot?
Getting started is easy: 1) Create outfits by importing products and combining them via drag & drop, 2) Choose or customize your model with 70+ adjustable properties, 3) Configure your scene with lighting and background presets, 4) Generate a grid with 16-25 variations, 5) Select the best panels with AI scoring and export. The whole process takes just minutes.
What types of products work best with GridShot?
GridShot works excellently with upper-body garments including tops, dresses, blouses, jackets, and coats. We also support accessories when styled with clothing. Bottom garments (pants, skirts) work best when paired with tops in a complete outfit.
How long does it take to generate images?
Most images are generated within 5-15 minutes. Complex poses or high-resolution exports may take slightly longer. You can generate multiple images simultaneously to maximize efficiency.
How much does GridShot cost?
GridShot runs on prepaid credit: $1 per published image plus the actual AI compute cost. Each grid run is $1 as well, and that dollar is credited toward your first delivery from it — deliver at least one image per grid and you pay exactly $1 per final image, nothing extra. There is no subscription and there are no plan tiers. Every new account starts with $10 of free credit — no credit card required. See our pricing page for details.
Can I try GridShot for free?
Every new account starts with $10 of free credit, so you can generate and publish your first images without paying and without a credit card. Each grid run is $1 plus AI compute, and that dollar is credited toward your first delivery from it — deliver at least one image per grid and you pay exactly $1 per final image. Only grids you never deliver from keep their $1.
Is there a contract or subscription I need to cancel?
No. GridShot runs on a prepaid wallet — there is no subscription, no minimum term and nothing to cancel. You top up when you want to, and your credit does not expire. If you stop using GridShot, nothing is charged.
What happens to credit I have not used?
Credit stays in your wallet indefinitely and never expires. It is only spent on what you actually generate — $1 per grid run, credited toward your first delivery from it, plus the AI compute — so you never pay for anything you did not create. If you would like unused credit paid back, contact [email protected] and we will review your request individually.
What image formats do you support?
We accept JPG, PNG, and WebP formats for uploads. For best results, use images at least 1024px on the longest side. We export in PNG and JPG formats up to 4K resolution.
Do you integrate with e-commerce platforms?
Yes! Import products from any URL, including Shopify, Amazon, Zalando, and other e-commerce product pages. For larger catalogs, bulk-import a CSV or Excel file — including a product export from your shop. That is a file upload rather than a connected store sync.
What are the system requirements?
GridShot is a web-based application that works in any modern browser (Chrome, Firefox, Safari, Edge). No software installation required. Works on desktop and tablet devices.
Do you offer an API?
API access is available on Enterprise plans. Our REST API allows you to integrate GridShot directly into your existing workflows, automate image generation, and build custom solutions.
Can I customize the models?
Yes! You can customize model appearance including body type, skin tone, hair color and style, facial features, and pose. Create models that perfectly represent your brand and target audience.
What poses and angles are available?
Each grid generation creates up to 25 variations with different poses, angles, and subtle variations. Choose from scene presets or customize pose settings. GridShot automatically explores different directions within your specified parameters.
Can I edit images after generation?
Yes, GridShot includes post-production tools. You can adjust lighting, colors, and backgrounds. Make targeted edits by selecting areas and describing changes in natural language - no Photoshop skills required.
Do you support batch processing?
Yes. You can generate grids for multiple outfits and process entire collections. Each grid generates 16-25 variations in 5-15 minutes.
Do I own the images I create?
Yes. You own full commercial rights to every image you export from GridShot and can use it for e-commerce, social media, print or advertising. Keep in mind that publishing AI-generated images carries a separate labelling duty under Article 50(4) of the EU AI Act.
Are the model images ethically sourced?
Our models are AI-generated and do not depict real individuals. This means no model releases are needed, no likeness rights issues, and no ethical concerns about model working conditions.
How do you handle my product images?
Your product images are stored securely and used only to generate your requested outputs. We never share your images with third parties or use them to train our models without explicit consent.
What is your data retention policy?
Generated images are stored in your account until you delete them. If you delete your account, your data is retained for 30 days, then permanently deleted. You can request immediate deletion anytime.
Are the images AI-generated, and do I have to label them?
Yes. Every image created with GridShot is generated by AI. If you publish such images, Article 50(4) of the EU AI Act requires you, as the deployer, to disclose that the content was artificially generated. GridShot does not add that disclosure to your exports — the labelling remains your responsibility, and you decide on its wording and placement. As of 08/2026; general information, not legal advice.

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