Frequently Asked Questions

Everything you need to know about GridShot. Can't find what you're looking for? Contact our support team.

What is GridShot?
GridShot is a fashion photography platform that creates professional lookbook images without traditional photoshoots. Upload your product images, customize your model selection, and generate studio-quality photos in minutes instead of weeks.
How do I get started with GridShot?
Getting started is easy: 1) Create outfits by importing products and combining them via drag & drop, 2) Choose or customize your model with 70+ adjustable properties, 3) Configure your scene with lighting and background presets, 4) Generate a grid with 16-25 variations, 5) Select the best panels with AI scoring and export. The whole process takes just minutes.
What types of products work best with GridShot?
GridShot works excellently with upper-body garments including tops, dresses, blouses, jackets, and coats. We also support accessories when styled with clothing. Bottom garments (pants, skirts) work best when paired with tops in a complete outfit.
How long does it take to generate images?
Most images are generated within 1-2 minutes. Complex poses or high-resolution exports may take slightly longer. You can generate multiple images simultaneously to maximize efficiency.
How much does GridShot cost?
We offer a generous free tier to get started — no credit card required. Paid plans scale with your needs, from small brands to enterprise. Visit our pricing page for current plans and details.
Is there a free trial?
Yes! Every new account starts with a free tier to try GridShot without any commitment. No credit card required. If you love the results, upgrade to a paid plan for higher limits and more features.
Can I cancel my subscription anytime?
Absolutely. You can cancel your subscription at any time from your account settings. Your access continues until the end of your current billing period. No hidden fees or cancellation penalties.
Do you offer refunds?
Yes, we offer a 14-day money-back guarantee on all paid plans. If you're not satisfied with GridShot within the first 14 days, contact support for a full refund.
What image formats do you support?
We accept JPG, PNG, and WebP formats for uploads. For best results, use images at least 1024px on the longest side. We export in PNG and JPG formats up to 4K resolution on Pro plans.
Do you integrate with e-commerce platforms?
Yes! Import products from any URL, including Shopify, Amazon, Zalando, and other e-commerce product pages. We also support CSV import for bulk uploads from WooCommerce, BigCommerce, and other platforms.
What are the system requirements?
GridShot is a web-based application that works in any modern browser (Chrome, Firefox, Safari, Edge). No software installation required. Works on desktop and tablet devices.
Do you offer an API?
API access is available on Enterprise plans. Our REST API allows you to integrate GridShot directly into your existing workflows, automate image generation, and build custom solutions.
Can I customize the models?
Yes! You can customize model appearance including body type, skin tone, hair color and style, facial features, and pose. Create models that perfectly represent your brand and target audience.
What poses and angles are available?
Each grid generation creates up to 25 variations with different poses, angles, and subtle variations. Choose from scene presets or customize pose settings. GridShot automatically explores different directions within your specified parameters.
Can I edit images after generation?
Yes, GridShot includes post-production tools. You can adjust lighting, colors, and backgrounds. Make targeted edits by selecting areas and describing changes in natural language - no Photoshop skills required.
Do you support batch processing?
Yes. You can generate grids for multiple outfits and process entire collections. Each grid generates 16-25 variations in 1-2 minutes. Higher-tier plans allow you to queue more grids simultaneously.
Do I own the images I create?
Yes, you own full commercial rights to all images created with GridShot on paid plans. You can use them anywhere: e-commerce, social media, print, advertising, etc. Free tier images are watermarked but still yours.
Are the model images ethically sourced?
Our models are AI-generated and do not depict real individuals. This means no model releases are needed, no likeness rights issues, and no ethical concerns about model working conditions.
How do you handle my product images?
Your product images are stored securely and used only to generate your requested outputs. We never share your images with third parties or use them to train our models without explicit consent.
What is your data retention policy?
Generated images are stored in your account until you delete them. If you cancel your subscription, your data is retained for 30 days, then permanently deleted. You can request immediate deletion anytime.

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